EHR Implementation Problems: Why 50% of Healthcare IT Projects Miss Their Deadlines (And How to Fix It)

EHR implementations are among the most complex IT projects in any industry. Multiple departments. Thousands of workflows. Clinical staff who have zero patience for systems that slow down patient care. Regulatory requirements that change mid-project. Vendors with their own timelines and priorities. The statistics reflect this complexity. Industry data shows the average EHR implementation runs […]
The Velocity Governance Framework™: How You Govern Fast

THE OPERATING MODEL · PART TWO Speed and control are not opposites. By Michelle McKinney, MBA, CSM | CEO and Founder, TransformXperience LLC Reading time: 9 minutes
The AGE Framework™: How You Govern Well

THE OPERATING MODEL · PART ONE Governance is a continuum, not an event. By Michelle McKinney, MBA, CSM | CEO and Founder, TransformXperience LLC Reading time: 9 minutes Governance is not a calendar invite. It is an operating stance. Most organizations still govern in bursts. A gate at kickoff. A review of the quarter. An […]
The 28% Problem: Why Mid-Market AI Pilots Stall Before They Scale

Your pilot worked in the demo. Then it met your operating model. Why 72% of mid-market AI programs stall before they scale, and the discipline that separates the ones that survive.
The AI Hangover Looks Different in Every Industry. The Root Cause Is the Same.

By Michelle McKinney, MBA, CSM | CEO and Founder, TransformXperience LLC Over the past several weeks on The Daily Byte, we have been talking about the AI Hangover. The cuts after overspending on AI pilots that produced nothing. The rehiring wave that is now in full swing across industries. The slow, expensive realization that deploying […]
The AI Hangover: Why Rehiring Will Not Fix What Governance Never Built

95% failure rate. 55% regret. 50% rehiring. And the real problem is still sitting untouched in every boardroom that made the call. There is a pattern playing out right now in boardrooms across healthcare, financial services, manufacturing, and technology. It does not have a press release. It does not show up in earnings calls. But […]
Certified Doesn’t Mean Ready: The AI Skills Gap Your Organization Is Ignoring

AI certifications are multiplying. But your organization is not ready because your employees passed an exam. Something significant is happening in the AI space right now. Certification programs are multiplying. Vendors are launching credentialing tracks. Employees are rushing to add AI credentials to their LinkedIn profiles. There is a real market signal in all of […]
Paired by Design: The Operating Model the Conn Runs

THE OPERATING MODEL · PART THREE Drift is the failure. The conn is the answer. The pairing is what the answer runs on. By Michelle McKinney, MBA, CSM | CEO and Founder, TransformXperience LLC Reading time: 8 minutes Every dashboard is green. That is the problem. The system you documented and the system you run separate slowly, then all at once. The elimination […]