Everyone solved their part. Why isn't it working?
TransformXperience works on problems that cross departments, systems, and outside providers, where every team can do its part and the result still doesn't show up. We make the right way of working the default way, owned by your team and still running after we leave.
30 minutes. No charge. We'll determine whether the problem is one TransformXperience is built to address and whether an Executive Readiness Session makes sense.
Leads transformation across healthcare, financial services, hospitality and travel, and the public sector, with $200M+ in programs delivered. You talk with Michelle from the first conversation.
Problems like yours, and what happened.
Took over a $180M financial services transformation 18 months behind schedule and delivered it by the original deadline, with 80% fewer audit findings.
Built the operating model for a local government technology department while serving as IT Manager, PMO. It is still in use years later.
Brought fragmented security and compliance work at a major healthcare payer under one accountable structure, moving it from reactive to proactive.
Results from programs Michelle McKinney led over her career.
Three steps, each one earned by the last.
Talk through the problem
We determine whether the problem is one TransformXperience is built to address, and whether an Executive Readiness Session makes sense.
Executive Readiness Session
When the conversation shows the problem crosses teams, systems, or providers, this working session establishes where ownership breaks down, what it's costing you, and what to fix first. If it shows we're positioned to close your priority gaps, you get a written proposal within 48 hours.
A scoped engagement
We architect the fix with your team, scoped to the day your people take it over. You own it, and you run it.
What leaders say.
Michelle McKinney joined our team to lead the build out and launch of our Production Readiness Platform for customer development and experience. She quickly earned the trust of the team at every level of the organization through clear communication and a real grasp of both the technology and the program's goals. Her dedication was invaluable to the program's success, through launch and a quick customer ramp up on the platform.
Michelle has worked with me on two key projects where she was responsible for managing several development resources to deliver a Business Intelligence solution. Her contribution led the team to deliver this project on time to meet our business objectives. She drives for results and does it in a way where people are encouraged to deliver on her behalf.
Michelle is one of the best leaders I have worked with. She brings a rare combination of strong leadership, technical understanding, and clear communication, which made complex projects much easier to execute successfully. She consistently created a collaborative, supportive environment and provided clear direction while allowing room for ownership and growth.
Here is how that compares with the other ways leaders try to close those gaps.
Talk through the problem.
30 minutes. No charge. Bring the problem as you see it today.
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Read the POV for how leaders are working through problems that cross teams, systems, and providers.