Michelle McKinney
Michelle works on the problems that cross departments, systems, and outside providers, where every team can do its part and the result still doesn't show up. She makes the right way of working the default way, owned by your team and still running after she leaves.
Where business, technology, and ownership meet.
Michelle McKinney founded TransformXperience to help mid-market companies build enterprise-caliber operating capability without enterprise-level costs. She has led more than $200M in transformation programs across sectors including healthcare, financial services, hospitality and travel, and the public sector. She helps mid-market organizations fix the problems that cross departments, systems, and outside providers.
Before leading TransformXperience full time, Michelle served as a senior IT leader for Fortune 500 companies and public sector clients, leading complex technology initiatives including ERP implementations, business intelligence deployments, and enterprise-wide digital transformations. Her expertise spans program rescue and stabilization, PMO setup and optimization, and operational excellence that lasts.
While leading enterprise transformations, Michelle was also building a general contracting business from the ground up. For 20 years she managed both worlds: residential and commercial construction alongside Fortune 500 consulting. She handled bids, schedules, subcontractors, permits, inspections, and investor deadlines, growing the business from $0 to over $650,000 in revenue in three years. That experience taught her what boardrooms never could: when the schedule slips, real money walks away. When the inspection fails, crews sit idle. When the permit stalls, everything stops. She brings that urgency to every engagement.
Key achievements
- Took over a $180M financial services transformation 18 months behind schedule and delivered it by the original deadline, with 80% fewer audit findings.
- Built the operating model for a local government technology department: 75% fewer project failures, 40% IT cost savings, and 100% framework adoption, still in use years later.
- Brought fragmented security and compliance work at a major healthcare payer under one accountable structure: 35% cost savings and a 22% process improvement.
- Directed ERP and imaging implementations for major healthcare providers.
- Delivered digital solutions for the State of California, including a sales and reporting platform and an Oracle WebCenter implementation.
- Built a general contracting business from $0 to $650K+ in revenue in three years, with zero failed inspections due to sequencing errors.
Results from programs Michelle led over her career.
Three commitments on every engagement.
One consistent lead
The senior practitioner who scopes your engagement leads it from the first brief through final handoff.
Built on data
Recommendations rest on what your data can support and what leadership needs to trust, not on assumptions.
Yours to own
Your organization runs what is built after the engagement ends. Capability transfer is part of every engagement.
Clarity, accountability, transparency, and investing in people.
Michelle leads with the same principles she builds into her clients' operating models, and gives back through mentorship and community work in the Atlanta area.Talk through the problem.
30 minutes. No charge. We'll determine whether the problem is one TransformXperience is built to address and whether an Executive Readiness Session makes sense.
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